While you talk, Newgensales listens — and the next right move is on your screen before it's your turn to speak. Recorders tell you what went wrong last week. This helps while the deal is still live.
The coach walks in knowing the deal: who's who, what's already confirmed, what's still open, your products. The deal's stage tells it what this call has to establish. Discovery & Qualification calls dig for the pain, the numbers and the names. Demo & Proposal calls tie what you show to that pain and get the buyer in the room. Negotiation & Verbal commit calls lock terms and protect the yes. A few exchanges in it starts listening, and it writes while the prospect is still speaking, so when it's your turn there is one line on your screen: where the call is, the next move, often the exact sentence. Or “listen”. Every line is saved on the meeting page.
A stealth desktop panel for macOS and Windows. Live transcript on one side, coaching on the other — streaming together while you talk. The window is invisible to screen shares, even full-screen ones. Nothing is shared into the meeting; the prospect just sees a rep who's dialed in.
Each coach has a checklist of what must be heard before it moves on. Discovery & Qualification: pain named, pain put in numbers, budget confirmed, decision-maker known, timeline set. Demo & Proposal: demo tied to their pain, decision criteria captured, economic buyer engaged, pricing presented, no open objections. Negotiation & Verbal commit: terms agreed, signer and signing date named, no open objections. No process of your own yet? Use these as they are. They are the fundamentals of any sale.
Have a process? Make the lists yours: rename, reorder, remove, add “Security review done” with a note on what counts. Built-in items tick from the call record; items you add, the coach judges from the conversation. During the call, when the prospect says it, the item ticks with their quote. The next tip steers toward the unticked item the conversation is closest to. When all are ticked the coach moves to the next phase by itself, or waits for you to switch. The checklist never changes the deal's stage during a call. After the call the AI moves the stage from what was proved, or suggests it and you accept or dismiss.
The oldest truth in sales: when you're talking, you're losing. Talk ratio, turn count, and interruptions are measured live from voice activity — not guessed from a transcript — and scored against a 40/60 target. They land in the post-call report and in each rep's conversation stats, so the pattern shows up after the first week, not after the first lost quarter.
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