Live Coaching & Replay
Coaching your team live
Command Tower is the manager's window on the floor: every active call, live, at once. This is coaching in the moment it matters — not a debrief after the deal is lost.
- Open Command Tower. The landing page is the floor at a glance: a globe drawing each rep to the lead on the line, the list of live calls with who is on them and for how long, today's totals, and the last 30 days of calls with one-click replay.
- Open Multiview for the grid — every live call side by side with its own transcript streaming. Click a tile to select it; the speaker icon streams its audio to your desk, one call at a time, without anyone in the meeting knowing.
- Beside the grid, the selected call's coaching feed shows the AI's lines as they land. Under Send message, pick an intent (they follow the call's phase: go deeper or listen early, lock in at the close), type one line and send. It lands in the rep's Stealth Terminal mid-call with your name on it.
- Open a call's full view for its coaching phase and checklist: which requirements the call has met, with the quotes. A manager can switch the phase too. The deal's stage is not touched during a call.
Open a call two minutes in and everything already sent — the AI's and yours — is there. Afterwards the whole exchange is preserved in the call's replay under Meetings. The prospect never knows; the rep gets your line while the deal is still winnable.